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You Ask, We Answer


You’ve Got Questions, We’ve Got Answers

At Gotta Fix Em All Inc, we receive a lot of questions about our gadget repair services. To accommodate your inquiries faster, we decided to post our answers to the frequently asked questions we get. Read them all here:

General Questions

Do You Offer Repair Bundles for Multiple Device Issues? 

Sure we do, please just give us a call and we’ll do our best to solve the issues you may have.

If I Tried to Fix My iPhone on My Own First, Can I Send It to You and Have You Finish the Repair?

Sure. Please purchase the diagnostic service and send your phone in. We will call you on the same day we receive it with a quote before beginning any work.

Do I Have to Checkout Online to Mail in a Phone for Repair? 

We don't require it, but it's preferred since it helps expedite the process. Doing this makes it easy for us access to your information and do not need to delay the repair to wait for payment. Our goal is to return your phone as fast as possible.

If you would prefer to send in your device without transacting online, please include your contact information and a brief explanation of the issue(s) you are experiencing with your phone. This is to minimize any repair delays.

Our gadget repair store is found in Jacksonville, Florida. If your question is not answered on this page, you may contact us or visit our store directly. Our support team will gladly assist you.

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